Document a blocked crypto withdrawal before a platform changes the story

Create a withdrawal timeline

Practical checklist · not an audit of another provider

Record when you requested the withdrawal, the asset and amount, the destination and the status shown. Save confirmation messages and error notices with dates. Keep the difference between an internal pending entry and a completed blockchain or bank transfer clear. If the platform changes its explanation, retain both versions rather than replacing the first with the latest message.

Record new conditions separately

Practical checklist · not an audit of another provider

List every additional fee, tax, upgrade or token purchase demanded after the request. Identify who made the demand and where the money was supposed to go. The Forcount case illustrates why a new token should not be treated as proof that an older obligation has been satisfied. Do not send further funds merely to complete your documentation.

Prepare an official report

Practical checklist · not an audit of another provider

The FBI's guidance prioritises transaction details, receiving addresses, dates, amounts and the communications that led to the transfer. Keep a private evidence copy and redact personal information before sharing anything publicly. For a European complaint, identify the relevant local authority as well. A complete timeline can help explain the incident; it does not guarantee that funds will be recovered.

Preserve the before-and-after offer

Practical checklist · not an audit of another provider

Keep a dated copy of the original balance, withdrawal request and contractual terms. Then record the proposed replacement asset, conversion ratio, acceptance deadline, responsible entity and any waiver of the original claim. Put 'unknown' beside missing redemption terms. Save changes to the explanation as separate entries rather than editing earlier notes. A useful evidence bundle lets a reviewer reconstruct what you were owed, what you requested and what the platform proposed instead, without requiring you to make another deposit or accept the conversion to gather proof.

Sources, dates and limits

This is an archive of the October 2024 sentencing announcement. References to withdrawal problems, Mindexcoin and the end of payments describe the historical scheme. No present token price, active claims window or recovery rate is asserted.